Know all of accessibility facilities available at the Royal Court Theatre

por | 23 jul, 2013 | Turismo Adaptado | 0 Comentários

This guide will explain all of the facilities available at the Royal Court Theatre and should help you plan your visit. The Access Guide is also available in Braille, large print or as an audio version. Please contact our Box Office on 020 7565 5000 or at [email protected] to receive the guide in one of these formats.

The Royal Court has two theatres: the Jerwood Theatre Downstairs, which seats 400 and the Jerwood Theatre Upstairs, our smaller, more intimate studio space, which seats 90 people.

Buying a ticket
Our season brochure is available in large print and Braille upon request. An audio version of the brochure is also available at the Box Office.

You can join our mailing list by emailing [email protected] or calling the Box Office directly.

Advance booking
Telephone: 020 7565 5000
Email: [email protected]
Website: www.royalcourttheatre.com
Post: Box Office Royal Court Theatre Sloane Square London SW1W 8AS

Booking in person
Tickets can be booked in person at the theatre at Sloane Square Monday to Saturday, from 10am until the start of the last performance. The Box Office is fitted with an induction loop and has a 75cm high counter which is accessible for wheelchair users.

Concessions
Concessions are offered to students, the unemployed, Equity members, BECTU members, Writers Guild members and over 60s. A discount of £5 off the top two priced tickets in the Jerwood Theatre Downstairs and £5 off all tickets in the Jerwood Theatre Upstairs is available Tuesday – Saturday for preview performances and matinees when bought in advance or on the day of the show for all shows. Please note that concessions cannot be purchased online and proof of status may be required when booking and collecting tickets.

Disabled patrons or patrons with access requirements can purchase discounted tickets for themselves and a companion directly with the Box Office. Our main auditorium can accommodate wheelchairs up to a maximum of 73cm wide. The size of wheelchair that the Jerwood Theatre Upstairs can accommodate varies depending on the production, so please check before booking.

If you have special seating requirements, please call the Box Office directly on 020 7565 5000.

Café bar
Food served: 12pm – 8pm Monday to Saturday, with bar snacks available throughout the day

Drinks served:
11am – late Monday to Friday
12noon – late on Saturday

Service times may change slightly depending upon our programme so please check our website for updates.

The Café Bar is located in the basement of the Royal Court and a full range of food and drinks is available. Table service is provided for eating in. To book a table, please call 020 7565 5058 or email [email protected], supplying your full name, a contact telephone number, the date and time of your booking request, the number of people in your party and any additional requirements you may have. Alternately, fill out a form and we will respond to your request as soon as possible. Sample menus are available to download here.

Entry and lift acess
Listen to our access guide podcast for detailed information on making your way around the building. This guide was created by Vocaleyes – providers of our audio-described performances and accompanying touch tours.

As you enter the theatre from the front of the building, there are four steps which take you up to the entrance doors. Alternatively, there is a level, stair-free entrance point through the easy-open doors at the right-hand side of the theatre. From this point, there is a lift that takes you to the:

  • ENTRANCE FOYER (G) – For Box Office, Jerwood Theatre Downstairs Circle and adapted toilet.
  • STALLS FOYER (B) – For Jerwood Theatre Downstairs Stalls, Bookshop, adapted toilet and Café Bar.
  • BALCONY BAR (1) – For Jerwood Theatre Downstairs Balcony and Balcony Bar.
  • THIRD FLOOR (3) – For Jerwood Theatre Upstairs small foyer
  • JERWOOD THEATRE UPSTAIRS (4) – For auditorium and adapted toilet. Access to this level is only possible once the house has been opened.

The lift is fitted with a voice commentary, low level illuminated controls and tactile aids. Access to the Cafe Bar is by platform lift from the Stalls foyer.

Toilets
There are accessible toilets on the Stalls and Circle levels of the Jerwood Theatre Downstairs. These toilets are fitted with emergency pull cords and flashing lights, which will warn you in the unlikely event of a fire.

Venue hire
The Royal Court Theatre is available to hire for meetings, events, parties etc. To discuss your requirements, please contact our Events Manager on 020 7565 5047 or at [email protected].

Feedback
We are continually assessing our services and are grateful for any feedback regarding accessibility of the building and our programme. If you have any feedback for us, please contact our customer service team on 020 7565 5050 or at [email protected].

Source: Royal Court Theatre

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